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Open Computer by clicking the Start button, and then clicking Computer.
Select Map network drive.
On the next window click the text that says: Connect to a Web site that you can use to store your documents and pictures
1. The first thing to is check your username and password.
2. Now that you have checked the password is correct, it may just be a
simply connection error. Try un-selecting ‘remember my password’ and
see if the error occurs. You may also need to try a couple times.